Web-based administration platform for agency management
The Nestmed Admin Dashboard provides agency administrators with centralized control over their home health operations. Accessible from any web browser at dashboard.nestmed.com, it serves as the command center for managing users, monitoring operations, and analyzing performance.
The dashboard presents real-time operational metrics on its main screen. Administrators can see today’s visit count, documentation completion rates, and clinician utilization at a glance. This bird’s-eye view helps identify issues quickly - whether it’s a backlog in documentation, a clinician running behind schedule, or quality scores trending downward.User management happens through a straightforward interface where administrators create accounts, assign roles, and manage permissions. New clinicians can be onboarded in minutes, with credentials automatically syncing to the mobile apps. The system supports bulk imports for larger teams and integrates with existing identity providers through single sign-on.
The platform transforms raw operational data into actionable insights. Custom reports can be generated to track productivity, quality metrics, and financial performance. These reports help identify patterns - which clinicians might need additional training, which visit types take longer than expected, or where documentation quality issues arise.Real-time monitoring shows the current status of all visits in progress. Administrators can see which clinicians are actively documenting, who’s traveling between visits, and where delays might impact the day’s schedule. This visibility enables proactive intervention when issues arise. Detailed visit views allow administrators to drill down into specific documentation, review quality scores, and track the complete visit timeline.
Each agency’s workflows are different, and the dashboard accommodates this through flexible configuration options. Administrators set up visit types, documentation requirements, and approval workflows that match their specific needs. Integration settings control how data flows between Nestmed and the agency’s EMR system.The dashboard also serves as the central hub for managing the connection between all parts of the Nestmed ecosystem - from configuring how referral documents are processed to setting up quality check parameters that flag potential issues in documentation.
